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Appointments
For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.
This will help us to be more efficient by making an appointment available to you when you need it the most.
Before booking an appointment
Have you considered seeing a Pharmacist?
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Please make a selection from the drop box above to reveal who is best to deal with your condition.
Before you make an appointment, could any of these services provide the support you need?
Change or Cancel an Appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
Ways to cancel
1. Follow the link in your appointment reminder text message. (Not all appointments receive a reminder message.)
3. Cancel an appointment online
4. Telephone us on 01442 822468
Book an Appointment
Urgent Appointment for Today
All same-day appointment requests are reviewed by a GP – if an appointment is required, this will be based on medical need (i.e. today, next few days with own GP or routine).
We ask all patients with online access to submit an online form for urgent/acute medical issues. These are quick to complete and can be submitted from 7am to 5pm.
For children under 6 months old, please continue to phone the Practice.
For urgent issues, you need to be prepared to attend a face-to-face appointment at the practice the same day if this is deemed medically appropriate by the GP.
Ways to book
1. Request an urgent appointment online
2. Telephone: 01442 822468
Book a Routine Appointment
You can book a face-to-face appointment online with your named GP.
If you would prefer a telephone appointment, please put this in the booking notes online and it will be noted on our system for the doctor.
We release our online bookable appointments at varying intervals and we would encourage you to check back should you not see an appointment, on the first time of looking.
Ways to book
Alternatively, you can also ring the Surgery and book with one of our Patient Services Coordinators.
It is recommended you ring after 3pm as generally these are our quieter times.
Telephone: 01442 822468
Extended Access
We also have extended access available. See our Out of Hours information.
Nurse Appointments
We are unable to release nurse slots online due to the complexity and variety of appointments offered by the nursing team.
How to Book
- Telephone: 01442 822468
Blood Test Appointments
We are unable to release blood tests online as blood test appointments must be requested by a GP.
- Please call the surgery to book on: 01442 822468
For information on how to get the results of tests undertaken at the surgery please see our test results page.
We are also no longer able to perform blood tests for patients under the age of 11 years old. These will need to be completed at the paediatric phlebotomy service at a local hospital.
Blood tests requested by a hospital clinician need to be undertaken using the hospital phlebotomy services. It will be up to the hospital to communicate the results of the tests they requested.
First Contact Physiotherapy Appointments
We offer Musculoskeletal (MSK) assessments through our first contact physiotherapists (FCP). Our FCPs primary role is to assess and manage complex and undiagnosed MSK pain. FCP appointments are 20 minutes long. FCPs can request blood tests and x-rays and in some cases, they can offer a steroid injection for pain management. FCPs can help you with, arthritis, muscle problems, soft tissue injuries, spinal problems etc.
An FCP does not provide ongoing physiotherapy, but they can refer you to the community physiotherapy service if they feel this is appropriate.
Ways to book
2. Request an appointment online
3. Telephone: 01442 822468
If you contact us for a GP appointment but we believe an FCP could provide you with the care you need, we will suggest this to you.
Sickness Certificates (Fit Notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel Vaccinations
Information and advice for travelling abroad.
Home Visits
Please be aware that our GPs will always call to assess the home visit request first.
If you need a home visit, you can help us by calling our Patient Services Team before 10:30am.
- Telephone: 01442 822468
You will normally be allocated a telephone consultation initially to assess your clinical needs, and if a home visit is deemed necessary, a doctor or our paramedic practitioner will visit you at an agreed time following this.
Out of Hours
Enhanced Access - Evening and Saturday Appointments
The practice provides additional enhanced access to routine appointments
- For patients who work and may find it more difficult to attend normal weekday appointments
- Saturdays - 8am to 1pm
- Monday to Friday - 6:30pm to 8pm
- Normally held at our Berkhamsted Surgery
Appointments must be booked in advance via our Patient Services Team.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself - for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it's not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.